Towards a Public Authority of the Future

Rapid success requires that not only the technical tools must be ready for digital transformation, but also the structural infrastructure. Drees & Sommer advises cities and local authorities on these issues and shows how they can position themselves and their real estate for a viable future.

Citizens want to communicate easily, quickly and securely. This also has an impact on public authorities: organizational structures, processes and buildings must be adapted to the digital working environment.  In order to meet the increasing demands of the future and offer modern services, the employees themselves must have adequate working conditions. Enhanced quality of services, data exchange or ways of dealing with public authorities online: the path to innovative administration is promoted by the German federal government's implementation strategy for shaping the digital transformation. The aim is to initiate specific measures to ensure that public administration provides greater support to citizens and businesses. Communication and applying for services are to be simplified, for example through electronic accessibility. This requires modern, safe, resource-efficient and energy-efficient buildings with the appropriate facilities. The crucial factor is that an overall strategy is in place, which includes not only the IT infrastructure but also the structural infrastructure.

Berlin Steglitz-Zehlendorf District Office Looks to the Future

The public authorities of Berlin’s Steglitz-Zehlendorf district, for example, have positioned themselves in good time for the future. The district office commissioned Drees & Sommer to carry out a feasibility study with the aim of developing the most future-proofed solution for the offices of its staff. The specifications were to safeguard the present energy efficiency standard, optimize workplaces and make more efficient use of space. District office staff members also took part in workshops and interviews on the space allocation and function plans.