View over the town of Zug

Town of Zug – Operational Management Concept for Gubelstrasse 22

For the new location of the town council offices, Drees & Sommer was asked to advise the Swiss town of Zug on the different options with regard to facility management. After approval of a general approach, an operational management concept was drawn up for the building. It shows the operator’s structure and organization, describes the operational interactions, and defines and illustrates various operational processes for cleaning and maintenance, building management, logistics, and caretaking.

Added Value

  • Definition and illustration of various operational processes
  •  Assignment of operational responsibilities based on the process and service
  • Inputs for the construction project



Project Data


Town of Zug, Real Estate Department

Project location:


Project term:

Juni - August 2018

Individual Services

  • Organizational and process consulting
  • Operating concept
  • Facility management during planning and building


Location map