Comprehensive 360° consulting for hotels and their operators

360° operator consulting for hotels

Our comprehensive 360° approach to consulting supports hotel operators with their market and expansion strategies, as well as during project realization and ongoing operation. Our interdisciplinary consulting team focuses on the ecological and economic aspects of a hotel, in particular from the operator’s point of view. We also work with our customers to identify digitization and sustainability potential to enhance operational efficiency.

How relevant is 360° operator consulting to you?

  • Does your company focus on hotel operation? In other words, do you rely on external partners to handle construction issues and provide innovative input for new hotel developments?
  • Do you want to optimize your setup and clarify the key parameters for the development of new hotels or expansion into new markets?
  • Are you involved in modern, forward-looking and smart hotel concepts and looking for appropriate solutions?
  • Does your existing hotel need repositioning or modernization in order to remain competitive?

You have to address the following points

  • Hotel concept
  • Cost management
  • Marketability and competitiveness
  • Sustainability
  • Digitization

Our approach to 360° operator consulting

We conduct a joint workshop to define the customer’s goals and expectations, develop specific service modules, and establish a timeline for the implementation of the defined measures. Our interdisciplinary project teams take full account of all technical, operational and market-related aspects to ensure successful realization of the project.

The benefits for you

  • Interdisciplinary consulting throughout the hotel’s lifecycle
  • Technical and conceptual product and quality definition that takes current regional standards and digital technology into account
  • Quality and schedule certainty for all phases: development, planning, construction, handover and commissioning.
  • Risk minimization and contract security during handover and operation, including establishment of digital FM processes
  • Operational efficiency through integrated planning
  • Cross-industry knowledge of stimuli and trends that can be exploited for value creation
  • Single source of interdisciplinary integrated consulting
  • Central contact for your hotel projects worldwide

Would you like to know more about 360° operator consulting?

Jan Hendrik Lukowski
Dr. Jan Hendrik Lukowski Leading Consultant

+41 79 919 54 55


Whether smart hotels, mixed-used concepts, or city or resort hotels – our customers benefit from a comprehensive, well-grounded service portfolio. From initiation to planning and implementation, we set new environmental and health standards for hotels of the future with strategic Real Estate Consulting and sustainable solutions. Our interdisciplinary team has industry-specific expertise and uses digital technologies to optimize operations and the guest journey. We offer innovative goal-oriented customized solutions for every challenge – all from a single source.