360° operator consulting for hotels

360° operator consulting for hotels

360° operator consulting for hotels

Our comprehensive 360° approach to consulting supports hotel operators with their market and expansion strategies, as well as during project realization and ongoing operation. Our interdisciplinary consulting team focuses on the ecological and economic aspects of a hotel, in particular from the operator’s point of view. We also work with our customers to identify digitization and sustainability potential to enhance operational efficiency.

How relevant is 360° operator consulting to you?

  • Does your company focus on hotel operation? In other words, do you rely on external partners to handle construction issues and provide innovative input for new hotel developments?
  • Do you want to optimize your setup and clarify the key parameters for the development of new hotels or expansion into new markets?
  • Are you involved in modern, forward-looking and smart hotel concepts and looking for appropriate solutions?
  • Does your existing hotel need repositioning or modernization in order to remain competitive?

You have to address the following points

  • Hotel concept
  • Cost management
  • Marketability and competitiveness
  • Sustainability
  • Digitization

Our approach to 360° operator consulting

We conduct a joint workshop to define the customer’s goals and expectations, develop specific service modules, and establish a timeline for the implementation of the defined measures. Our interdisciplinary project teams take full account of all technical, operational and market-related aspects to ensure successful realization of the project.

The benefits for you

  • Interdisciplinary consulting throughout the hotel’s lifecycle
  • Technical and conceptual product and quality definition that takes current regional standards and digital technology into account
  • Quality and schedule certainty for all phases: development, planning, construction, handover and commissioning.
  • Risk minimization and contract security during handover and operation, including establishment of digital FM processes
  • Operational efficiency through integrated planning
  • Cross-industry knowledge of stimuli and trends that can be exploited for value creation
  • Single source of interdisciplinary integrated consulting
  • Central contact for your hotel projects worldwide

More Hospitality Solutions

Whether smart hotels, mixed-used concepts, or city or resort hotels – our customers benefit from a comprehensive, well-grounded service portfolio. From initiation to planning and implementation, we set new environmental and health standards for hotels of the future with strategic Real Estate Consulting and sustainable solutions. Our interdisciplinary team has industry-specific expertise and uses digital technologies to optimize operations and the guest journey. We offer innovative goal-oriented customized solutions for every challenge – all from a single source.

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Sustainable Hospitality

The Hospitality sector will only be future-proof if it maintains a balance between the three pillars of sustainability, that is, if ecological, economic and social aspects are taken into account in hotel projects. Sustainable Hospitality is a service offered by Drees & Sommer to provide practical and future-proof consulting that contributes to lasting value creation for hotel property owners and operators. Drees & Sommer adopts an interdisciplinary approach, taking into account such aspects as operational cost-efficiency, carbon neutrality, energy efficiency and the recyclability of materials.

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Smart and digital hotels

Drees & Sommer experts develop future-proof, efficient and innovative solutions for digital smart hotels with high added value. As part of our comprehensive consulting service, our industry specialists link the digital demands of a customer journey with the digital requirements for operational processes and the hotel property itself. Our goal is to develop Customized Smart Hotels for our clients  that add value and are both sustainable and future-proof.

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Investment and development consulting

Drees & Sommer takes a holistic approach to consulting when supporting investors and developers with the realization of their hotel projects. The hospitality team supports projects from the very beginning, with services including validation of hotel locations, valuation of hotel properties, selection of operators complete with lease/rental and management contract negotiations, and construction consulting and planning.

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Optimization of established hotels

Massive changes in lifestyles and user behavior have an impact on hotel properties. Challenges can include excessive operating costs, declining rental income, limited functionality of the established building and an outdated hotel and room concept. Also, regular technical and energy efficiency upgrades are necessary to simply maintain the value of the property. In addition to which, property owners must meet climate goals and ESG requirements.

Drees & Sommer hotel experts support you with the renovation, revitalization and repositioning of your established hotel. With a clear focus on the operators and guests and their needs, we identify possible structural and conceptual improvements to your hotel property and support you during implementation – ensuring that the best years for your property still lie ahead.

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Would you like to know more about 360° operator consulting?

Gesa Rohwedder Head of Hospitality Europe


hospitality@dreso.com