DIGITAL CUSTOMER MANAGEMENT
Customer management is often the Achilles heel of a private housing project. Whether renting or buying, choosing a home is a highly emotional act. Sufficiently structured and efficient processes promote the climate of trust necessary to complete the transaction. With efficient, proven and reliable methods, our experts reduce the risk of malfunctions during design and construction and deliver the product that was promised to the buyer. To achieve this, we rely on a digital platform solution that allows us to better understand our customers' expectations.
ARE YOU LOOKING FOR DIGITAL SOLUTIONS FOR CUSTOMER MANAGEMENT?
- Do you have to meet the many and varied expectations of your customers?
- Are you looking for a modern and cost-effective customer management solution?
- Are you looking to secure costs by reducing incidents during construction and reducing special requests from your customers?
- Is your aim to introduce value-adding processes in your company?
OUR SUPPORT IN DIGITAL CUSTOMER MANAGEMENT
Every project and every customer is different. In projects with many stages, a smooth workflow is needed between marketing, purchasing, sample selection, special requests, construction follow-up and delivery. By integrating a digital platform, the entire project process can be optimised and streamlined. For example, the time required to select samples can be simplified and significantly reduced by using digital 3D modelling. The customer's journey remains time-limited and the contractor is guaranteed added value in his processes.
In addition, we provide the expertise to take into account the choices made by the end customer at any stage of the design and construction process.
Your benefits
- A management concept that follows the sale through to delivery
- Efficient and structured processes
- Increased efficiency through the use of digital platforms
- Reducing the risk of cost overruns by interfacing the project from the buyer project to the construction project
- Integration of marketing requirements into the design and construction process
- Objective assessment of design and construction quality enforceable against the buyer
MORE SOLUTIONS FOR RESIDENTIAL PROPERTIES COMPANY
We support you in your challenges in the area of housing construction. With our expertise we help you with small problems as well as with your big projects, regardless of the type of project and the task. We develop our full potential when we provide holistic solutions. In this way, we create livable cities and urban districts that will remain competitive far into the future. In doing so, we look at your projects as if they were our own and thus create added value for you!
